Description

Scope: Coordinates the release of information to other health care facilities, physicians and insurance agencies. The duties of this position require the exercise of courtesy in speaking with patients, families, and others in order to maintain sound public relations. 

Essential Duties & Responsibilities: 

• Reviews verbal and written authorizations and requests for medical record information. 
• Reviews and coordinates preparation of medical records in accordance with departmental policy to determine release of confidential information. 
• Performs copying of charts to be sent on patient. Prepares invoices for photocopy charges and necessary correspondence to communicate with the requesting party. 
• May assist in orienting and training new employees. 
• Analyzes and answers correspondence requests in compliance with all regulatory agencies, state and federal law. 
• Prepares incoming correspondence for processing including open mail. 
• Contact providers and/or other departments regarding requested information, when appropriate. 
• Prepares records for release including scan authorization into medical record, copy appropriate documents and charges fees allowed by Georgia state law. 
• Reviews, screens and copies subpoenaed records. 
• Copies records for audit reviews. 
• Assists all walk-in patients. 
• Problem solves complex medical record release issues. 
• Perform other duties as assigned. 

Requirements

Education and/or Experience:

• High school diploma or equivalent and two (2) years health care experience required.
• Must have excellent, proven, computer skills.